We build the software that holds supplier contracts to their word.

Techinquest is a healthcare software company in Frisco, Texas. We build for the hospital teams who contract for, approve and pay for what a hospital uses: supply chain, perioperative services and finance.

Most of what we build checks one thing: that the hospital receives what its supplier contracts say it should, and pays what they say it should pay.

What we build

Two flagship products, four smaller tools that each do one job, and custom software when none of those fit.

  • Rebate Recovery

    Supplier rebate tracking, management and recovery software for health systems

    Checks every supplier rebate contract against what you actually bought, then shows what suppliers owe you today, what this period is on pace to pay, and what is still within reach before it closes.

  • Implant Control

    Bill-only request management and surgical case reconciliation

    Vendor reps submit bill-only requests online, every line is checked against contract price and the surgical case, and approved requests go to your ERP for a purchase order.

  • Vendor Compliance

    Vaccination and document compliance for vendor representatives

  • Delivery Tracking

    Internal courier requests, driver dispatch and package tracking between facilities

  • Product Approval

    Physician sign-off for surgical product requests

  • Forms Library

    One catalog for every hospital form, its print orders, artwork and translations

When no product fits the job, we build the software for it and host it the same way. Our services

Why we do this work

A hospital’s supplier contracts already hold savings both sides agreed to: rebates for the volume the hospital buys and the share it commits to, and a set price for each implant. Those savings only count if the rebate is collected and the agreed price is the one paid.

Money in

Rebate Recovery finds rebates earned under the contract and not yet received, and what is still open before the period closes.

A rebate paid at the wrong tier is rarely anyone’s plan. It is a gap between two sets of records, and it closes fastest when both sides look at the same rows. Supplier users see earned, received and owed rebate for their own contracts, and your team can send them a statement or a rule-by-rule packet to confirm or dispute.

Money out

Implant Control checks bill-only implant spend against contract price and the surgical case before it becomes a purchase order.

An implant priced from a sticker sheet is a typing slip with an invoice attached. Vendor reps file their bill-only requests in Implant Control themselves and receive the purchase order number by email, so the price on the request is the contract price from the start.

Checking all of this is detailed work, spread across contracts, purchase files and case records, and it usually falls to people who have other jobs. Our software does the checking and keeps the evidence, so those people can spend their time on the conversations that settle it.

How we work

Five rules we build to. Each one shows up in the products, and each makes a fair test for any vendor you are evaluating, us included.

  • Every number shows its work

    A figure nobody can explain is hard to collect on and hard to defend in an audit. In Rebate Recovery, every calculated result, including every $0, carries a plain sentence saying what matched, what did not and what would close the gap. Money owed and money still possible are different kinds of money, so they are never added into one headline total.

    In Implant Control, every validation run records which surgical case lines satisfied which request lines, so an approval can still be explained months later.

    Test it: pick any $0 in a demo and ask why it is zero.

  • Fail closed, never guess

    When a fact is missing, the software says so instead of filling the gap in the hospital’s favor. A rebate whose market definition, facility mapping or attestation is missing reads $0, with an alert naming the cause. The engine never widens a scope to make the math work. A visible zero can be fixed. Money booked on a guess is found by the supplier.

    In Implant Control, “case not found” is a result, not a pass. When the case record behind an approved request changes, the request is flagged, not quietly rewritten.

    Test it: ask what happens when a facility name in a purchase file matches nothing.

  • AI proposes, a named person approves

    We use AI where reading is the hard part and keep it out of the arithmetic. In Rebate Recovery, AI reads a signed supplier agreement into a draft contract. Each extracted value is marked by whether its wording was found on the cited page. A rate or amount with no source text behind it blocks creation until a named person confirms it, and the result is always an inactive draft that a person chooses to create.

    The assistant that answers questions is read-only, takes every figure from a system query rather than from the model, and logs every exchange. Calculations and alerts are rules and arithmetic, not AI.

    Test it: ask where an extracted rebate rate came from, and who approved it.

  • Data moves by file, not by interface project

    Our products do not need a direct interface into your EMR or ERP. Data moves as files, exported on a schedule and delivered by secure file transfer, or uploaded by your team. Implant Control takes in surgical case exports, sends approved requests to your ERP as a requisition file, and loads the purchase order numbers that come back.

    Its loads are built so that a re-sent file creates no duplicates, files load in order, a failed load emails support, and an administrator can enter a purchase order number by hand if the return file never arrives. Rebate Recovery checks each file uploaded through its data loader before anything loads, and says in plain language what will load, what will be skipped and why.

    Test it: ask what happens when the same file arrives twice.

  • Documentation ships with the product

    Rebate Recovery carries more than 80 plain-language help articles inside the product, and its build checks that every rule and alert type has one. An undocumented rule fails the build. Implant Control teaches in place, with guided tours for each role whose steps and wording can be changed without waiting for a release.

    Test it: ask to read the help article for the least common alert.

Why no customer names appear on this site: supplier agreements are confidential, and a supplier’s name next to contract terms can point to one hospital’s deal. So we name no customer and no supplier, and every figure in our examples is illustrative.

The same habit, outside the product

Our insights and guides are written the same way: specific, sourced, and useful whether or not you ever talk to us. Read the insights or use the guides and checklists.

Where to find us

Techinquest
2591 Dallas Pkwy
Frisco, TX 75034
USA

Talk to the people who build it

One supplier rebate contract or a month of bill-only requests is enough. We walk it through the product with you and give you a straight answer on fit.